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Shipping Policy

(SVI Fresh- A unit of Vinupama India Private Limited) Refund Policy

Thank you for visiting and shopping at SVIFRESH.

We ship all of our orders through our in-home delivery services. You will receive an email update with your order number once your order has been shipped.

Processing and Delivery Times

All orders are processed within  15mts  to 12 hours . Standard shipping typically takes between 1 to 2 days, for destinations within Delhi/NCR . If we are experiencing a high volume of orders, shipments may be delayed by a Few hrs/days. Additionally, exceptional delays (such as those caused by COVID-19, traffic jams, holiday volumes, or inclement weather strikes or accidents) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a order number to track your order via our svifresh app . Once you receive your order, please allow us 4 hours time to for updation in the system.

Damaged or tampered orders

Any consignment recieved damaged or tempered should not be accepted and must be returuned to the delivery boy with suitable remarks. Post delivery SVIFRESH will not be liable for the damage or tempering of goods or products

Customs Fees and Import Taxes

Currently we do not handle any International Shipments.

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at  vinupama22@gmail.com


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